Weekly Update for week of May 23 to May 30, 2011

Typos / Bugs / Ideas:

Submitters:

  • Anaiah (1)
  • Knoxx (1)
  • Nao (1)

Resolvers:

  • Welda (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Anaiah27
Rathustra26
Morgenes16
Obtutus13
Nyr11
Niamh10
Rahmi6
Welda6
Senga5
Maeve5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 38 2.42 days
Clan Related Join a Clan Forum 20 0.41 days
Clan Related Question/Request 14 2.99 days
Clan Related Leave a Clan Forum 13 0.19 days
Game Related Player Kudos 10 0.93 days
Character Related Storage 6 1.44 days
Account Related Account Notes 6 3.36 days
Game Related Staff Kudos 4 0.79 days
Game Related Question 4 0.43 days
Clan Related Item Orders 3 2.65 days
Clan Related Role Application 3 1.13 days
Character Related Special Application 2 9.05 days
Character Related Skill Change 2 0.85 days
Character Related Resurrection 2 0.28 days
Clan Related Clan Documentation Request 2 3.07 days
Character Related Stat Change 2 2.51 days
Character Related Description Change 1 5.99 days
Game Related Game Bug 1 9.49 days
Game Related Player Complaint 1 0.13 days
Game Related Staff Complaint 1 2.95 days
Character Related Reimbursement 1 14.54 days
Overall: 136 1.94 days

Character Applications:

Totals

Rejected   22
Approved   54
Total:   76

Reviewers

Anaiah 29
Obtutus 20
Rathustra 10
Suhlamu 5
Rahmi 5
Welda 3
Niamh 2
Nyr 2

258 Unique Logins

36 New Accounts Created