Weekly Update for week of May 20 to May 27, 2013

Typos / Bugs / Ideas:

Submitters:

  • Aliahna (1)
  • Arithon (3)
  • Calavera (1)
  • Elzocone (1)
  • Fnord (1)
  • Hade (1)
  • Optimae (1)
  • ShaLeah (1)
  • Tindalos (1)

Resolvers:

  • Italis (11)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr31
Welda24
Calavera23
Hishn21
Eurynomos21
Italis19
Rahmi16
Natious9
Maeve8
Adhira7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 74 6.53 days
Clan Related Question/Request 22 4.62 days
Clan Related Join a Clan Forum 16 0.16 days
Character Related Storage 13 0.21 days
Character Related Ext.Subguild/Skill Bump Spec. App. 11 6.78 days
Clan Related Item Orders 8 1.94 days
Game Related Question 5 7.06 days
Game Related Player Kudos 5 12.95 days
Clan Related Leave a Clan Forum 5 0.19 days
Character Related Description Change 5 16.67 days
Clan Related Role Application 4 5.75 days
Account Related Account Notes 4 24.24 days
Game Related Game Bug 4 7.88 days
Character Related Stat Change 3 2.31 days
Character Related Customcraft Submission 2 35.34 days
General Discussion Board Complaint or Appeal 2 0.3 days
Clan Related Clan Documentation Request 2 8.35 days
Staff Related Object Approval 2 0.58 days
Staff Related Shop Approval 1 0.96 days
Web Site Bug / Typo / Idea 1 5.31 days
Game Related Staff Kudos 1 0.21 days
General Discussion Board Suggestion or Idea 1 1.79 days
Game Related Player Complaint 1 23.83 days
Character Related Resurrection 1 1.16 days
Staff Related NPC Approval 1 0.98 days
Overall: 194 5.91 days

Character Applications:

Totals

Rejected   43
Approved   72
Total:   115

Reviewers

Calavera 49
Italis 35
Nyr 17
Eurynomos 8
Adhira 3
Rathustra 2
Welda 1

292 Unique Logins

127 New Accounts Created