Weekly Update for week of May 23 to May 30, 2016

Typos / Bugs / Ideas:

Submitters:

  • Armaddict (1)
  • Dravage (3)
  • Meish (1)
  • Saphris (1)
  • Zuzub (1)

Resolvers:

  • Xalle (4)
  • Nergal (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Xalle26
Nergal24
Seidhr21
Akariel19
Cayuga13
Ath10
Brokkr10
Renenutet7
Rathustra2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 21 2.39 days
Clan Related Character Report 20 5.28 days
Clan Related Join a Clan Forum 17 0.5 days
Clan Related Character Report - Leader 14 8.06 days
Clan Related Leave a Clan Forum 11 0.51 days
Game Related Question 9 1.41 days
Character Related Storage 8 0.9 days
Character Related Customcraft Submission 6 11.49 days
Staff Related Object Approval 5 1.58 days
Staff Related Crafting Approval 4 2.16 days
Staff Related Shop Approval 4 0.71 days
Clan Related Role Application 3 18.46 days
Game Related Game Bug 3 0.29 days
Game Related Player Kudos 3 0.14 days
Staff Related NPC Approval 2 2.14 days
Character Related Reimbursement 2 6.61 days
General Discussion Board Complaint or Appeal 2 0.75 days
Character Related Description Change 2 4.12 days
Clan Related Item Orders 2 11.46 days
Web Site Bug / Typo / Idea 1 0.56 days
Game Related Staff Kudos 1 1.32 days
Clan Related Clan Documentation Request 1 0 days
Staff Related PC Death 1 5.99 days
Character Related Special Application 1 0.6 days
Account Related Karma Review 1 56.76 days
Overall: 144 3.91 days

Character Applications:

Totals

Rejected   19
Approved   47
Total:   66

Reviewers

Cayuga 26
Akariel 18
Xalle 10
Zeche 5
Ath 5
Seidhr 1
Nergal 1

194 Unique Logins

31 New Accounts Created