Weekly Update for week of May 31 to June 7, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Uruz75
Nyr65
Geryon16
Niamh14
Shabago13
Nechomacus13
Adhira12
Thistle12
Myrdryn6
Ath2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 82 3.02 days
Clan Related Join a Clan Forum 31 1.56 days
Clan Related Question/Request 29 4.37 days
Clan Related Leave a Clan Forum 19 1.51 days
Game Related Player Kudos 17 5.91 days
Character Related Storage 14 1.15 days
Game Related Question 10 2.73 days
Character Related Reimbursement 6 2.55 days
Clan Related Clan Documentation Request 6 2.28 days
Clan Related Role Application 6 0.35 days
Game Related Player Complaint 5 1.91 days
Character Related Description Change 3 6.88 days
Account Related Account Notes 3 2.3 days
Clan Related Item Orders 3 2.33 days
Game Related Staff Kudos 2 2.75 days
Character Related Special Application 2 17.22 days
Staff Related Shop Approval 1 9.28 days
Character Related Resurrection 1 1.69 days
Character Related Stat Change 1 0.61 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 9.53 days
Game Related Staff Complaint 1 3.22 days
Character Related Skill Change 1 0.43 days
Web Site Bug / Typo / Idea 1 7.94 days
Overall: 245 3.03 days

Character Applications:

Totals

Approved   76
Rejected   11
Total:   87

Reviewers

Uruz 29
Nyr 14
Shabago 13
Ogion 10
Nechomacus 5
Niamh 4
Ath 4
Myrdryn 4
Geryon 2
Thistle 2

283 Unique Logins

28 New Accounts Created