Weekly Update for week of May 26 to June 2, 2014

World:

  • Finished updates to clan pay & documentation for Houses Borsail & Fale -- Rahnevyn.

Typos / Bugs / Ideas:

Submitters:

  • Hade (2)

Resolvers:

  • Cerys (2)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Cerys20
Genesius15
Calavera14
Oleupata11
Rahnevyn9
Welda9
Rathustra6
Italis6
Seidhr3
Leela2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 39 6.35 days
Game Related Player Kudos 9 10.62 days
Clan Related Join a Clan Forum 8 0.41 days
Clan Related Question/Request 8 3.76 days
Clan Related Leave a Clan Forum 6 0.4 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 14.92 days
Clan Related Item Orders 6 3.14 days
Game Related Question 3 6.03 days
Character Related Storage 3 3.87 days
Character Related Reimbursement 3 0.8 days
Staff Related Object Approval 2 3.07 days
Game Related Player Complaint 2 17.09 days
Character Related Customcraft Submission 1 29.07 days
Staff Related Crafting Approval 1 7.28 days
Clan Related Clan Documentation Request 1 2.93 days
Game Related Staff Kudos 1 7.07 days
Web Site Bug / Typo / Idea 1 0.77 days
Game Related Game Bug 1 0.01 days
Staff Related NPC Approval 1 7.22 days
Overall: 102 6.02 days

Character Applications:

Totals

Approved   31
Rejected   16
Total:   47

Reviewers

Cerys 15
Rahnevyn 10
Calavera 8
Oleupata 7
Genesius 5
Nessalin 1
Italis 1

252 Unique Logins

39 New Accounts Created