Weekly Update for week of June 6 to June 13, 2011

Typos / Bugs / Ideas:

Submitters:

  • Welda (1)
  • Xeria (1)

Resolvers:

  • Welda (1)
  • Nyr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr42
Rathustra24
Anaiah23
Welda13
Rahmi11
Maeve11
Adhira7
Suhlamu7
Nechomacus4
Niamh3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 53 2.36 days
Clan Related Question/Request 21 2.64 days
Clan Related Leave a Clan Forum 14 0.59 days
Clan Related Join a Clan Forum 13 0.31 days
Character Related Storage 11 0.5 days
Game Related Question 9 2.38 days
Character Related Reimbursement 4 2.49 days
Character Related Special Application 3 37.11 days
Game Related Game Bug 3 1.47 days
Game Related Player Complaint 3 3.82 days
Game Related Player Kudos 3 2.62 days
Account Related Account Notes 3 7.39 days
Staff Related Object Approval 3 8.9 days
Clan Related Item Orders 3 1.11 days
Character Related Stat Change 2 1.13 days
Clan Related Role Application 2 6.83 days
General Discussion Board Complaint or Appeal 2 0.04 days
Game Related Staff Kudos 1 0.35 days
Publicity Idea 1 7.62 days
Character Related Skill Change 1 3.82 days
Character Related Customcraft Submission 1 14.2 days
Staff Related Crafting Approval 1 0.15 days
Game Related Staff Complaint 1 1.09 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 26.13 days
Clan Related Clan Documentation Request 1 0.36 days
Character Related Resurrection 1 0.99 days
Overall: 161 3.01 days

Character Applications:

Totals

Rejected   15
Approved   73
Total:   88

Reviewers

Anaiah 31
Suhlamu 21
Rathustra 11
Rahmi 10
Obtutus 6
Welda 6
Nyr 2
Morgenes 1

261 Unique Logins

38 New Accounts Created