Weekly Update for week of June 13 to June 20, 2011

Typos / Bugs / Ideas:

Submitters:

  • Anaiah (3)
  • Ava (1)
  • Delirium (1)
  • Sakra (1)
  • Xeria (2)
  • Youngervaleria (1)

Resolvers:

  • Anaiah (6)
  • Welda (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra32
Nyr32
Adhira26
Obtutus17
Rahmi15
Anaiah11
Maeve6
Welda5
Suhlamu3
Nechomacus2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 37 3.46 days
Clan Related Question/Request 20 2.01 days
Clan Related Join a Clan Forum 10 0.12 days
Game Related Question 10 2.8 days
Character Related Special Application 9 24.7 days
Clan Related Role Application 8 6.5 days
Account Related Account Notes 8 11.04 days
Character Related Reimbursement 8 1.87 days
Game Related Player Kudos 7 0.81 days
Character Related Storage 7 0.63 days
Character Related Description Change 5 0.31 days
Game Related Player Complaint 4 0.65 days
Clan Related Item Orders 4 2.53 days
Clan Related Leave a Clan Forum 3 0.71 days
Clan Related Clan Documentation Request 2 0.29 days
Web Site Bug / Typo / Idea 2 5.29 days
Game Related Staff Complaint 2 5.2 days
Game Related Game Bug 2 6.36 days
Game Related Staff Kudos 2 0.82 days
Character Related Skill Change 2 5.81 days
General Discussion Board Suggestion or Idea 1 4.48 days
Staff Related Object Approval 1 3.03 days
Character Related Customcraft Submission 1 13.85 days
General Discussion Board Complaint or Appeal 1 5.13 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.03 days
Overall: 157 4.3 days

Character Applications:

Totals

Rejected   18
Approved   79
Total:   97

Reviewers

Anaiah 44
Obtutus 34
Suhlamu 6
Rathustra 5
Welda 3
Nyr 2
Niamh 2
Adhira 1

275 Unique Logins

34 New Accounts Created