Weekly Update for week of June 11 to June 18, 2012

Typos / Bugs / Ideas:

Submitters:

  • Blauwvis (2)
  • Cerelum (1)
  • GunnerblasterG (1)
  • Jigglypuffs (2)
  • Jstorrie (1)
  • Loup (1)
  • Tisiphone (2)

Resolvers:

  • Italis (6)
  • Nyr (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr43
Italis42
Calavera38
Adhira34
Hishn26
Rahmi25
Rathustra15
Eurynomos9
Welda7
Morgenes2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 75 4.28 days
Clan Related Question/Request 29 1.18 days
Game Related Question 20 4.24 days
Character Related Special Application 13 14.67 days
Character Related Storage 13 0.74 days
Game Related Game Bug 12 0.4 days
Clan Related Join a Clan Forum 12 0.51 days
Game Related Player Kudos 12 1.76 days
Account Related Account Notes 9 22.34 days
Character Related Ext.Subguild/Skill Bump Spec. App. 8 4.78 days
Publicity Contact 8 8.34 days
Clan Related Leave a Clan Forum 8 0.17 days
Game Related Staff Kudos 8 0.19 days
Clan Related Role Application 5 3.85 days
Clan Related Item Orders 5 0.9 days
Staff Related Object Approval 5 1 days
Character Related Customcraft Submission 5 15.37 days
Clan Related Clan Documentation Request 5 2.12 days
Character Related Skill Change 4 1.47 days
Character Related Reimbursement 4 0.15 days
Game Related Player Complaint 4 0.95 days
General Discussion Board Complaint or Appeal 3 0.48 days
Account Related Password Reset 3 2.52 days
Character Related Description Change 3 3.58 days
Web Site Bug / Typo / Idea 1 6.96 days
Game Related Staff Complaint 1 0.09 days
Staff Related Crafting Approval 1 0.38 days
Staff Related NPC Approval 1 0.47 days
Overall: 277 4.1 days

Character Applications:

Totals

Approved   47
Rejected   9
Total:   56

Reviewers

Italis 32
Hishn 14
Calavera 5
Nyr 4
Welda 1

266 Unique Logins

18 New Accounts Created