Weekly Update for week of June 21 to June 28, 2010

Typos / Bugs / Ideas:

Submitters:

  • (1)

Resolvers:

  • Nyr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr66
Morgenes28
Uruz22
Nechomacus22
Myrdryn20
Thistle18
Niamh10
Ath7
Geryon4
Ogion2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 72 3.22 days
Clan Related Question/Request 31 3.5 days
Game Related Question 16 1.43 days
Game Related Player Kudos 16 11.38 days
Character Related Storage 13 0.35 days
Clan Related Join a Clan Forum 13 0.84 days
Clan Related Leave a Clan Forum 8 0.91 days
Character Related Description Change 6 4.06 days
Character Related Reimbursement 5 3.3 days
Account Related Account Notes 5 6.96 days
Clan Related Item Orders 5 1 days
Game Related Player Complaint 4 2.68 days
Game Related Staff Kudos 3 1.67 days
Character Related Resurrection 3 0.75 days
Web Site Bug / Typo / Idea 2 1.27 days
Character Related Skill Change 2 5.54 days
Staff Related Shop Approval 2 1.37 days
Clan Related Clan Documentation Request 1 0.08 days
Character Related Stat Change 1 0.04 days
Character Related Special Application 1 0.1 days
Clan Related Role Application 1 20.83 days
General Discussion Board Complaint or Appeal 1 1.67 days
Overall: 211 3.34 days

Character Applications:

Totals

Approved   80
Rejected   16
Total:   96

Reviewers

Uruz 30
Ogion 24
Nyr 19
Myrdryn 9
Niamh 8
Geryon 3
Nechomacus 2
Thistle 1

278 Unique Logins

41 New Accounts Created