Weekly Update for week of June 18 to June 25, 2012

Typos / Bugs / Ideas:

Submitters:

  • Calavera (2)
  • Cerelum (1)
  • Mystique (1)
  • Phyrne (2)
  • Tantrix (1)
  • Vahn (1)
  • Xeria (1)

Resolvers:

  • Italis (3)
  • Welda (3)
  • Nyr (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr37
Italis25
Rathustra24
Calavera24
Hishn23
Welda20
Rahmi20
Eurynomos5
Nechomacus5
Qetesh1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 47 4.11 days
Clan Related Question/Request 24 3 days
Clan Related Join a Clan Forum 23 0.33 days
Game Related Question 19 2.7 days
Clan Related Leave a Clan Forum 12 0.62 days
Clan Related Role Application 11 4.93 days
Character Related Storage 10 0.62 days
Clan Related Item Orders 8 2.13 days
Character Related Reimbursement 6 1.37 days
Game Related Staff Kudos 5 0.8 days
Game Related Player Complaint 5 2.54 days
Character Related Special Application 3 6.9 days
Game Related Player Kudos 3 0.43 days
Clan Related Clan Documentation Request 2 2.44 days
Staff Related NPC Approval 2 1.46 days
Character Related Description Change 2 19.43 days
Game Related Game Bug 1 0.07 days
Character Related Resurrection 1 0.05 days
Staff Related Object Approval 1 2.85 days
Staff Related Crafting Approval 1 0.41 days
Character Related Skill Change 1 0.71 days
Web Site Bug / Typo / Idea 1 7.55 days
Character Related Customcraft Submission 1 6.88 days
General Discussion Board Suggestion or Idea 1 0.02 days
Staff Related Javascript Approval 1 20.25 days
General Discussion Board Complaint or Appeal 1 5.55 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 2.65 days
Overall: 193 2.83 days

Character Applications:

Totals

Approved   73
Rejected   6
Total:   79

Reviewers

Calavera 27
Italis 19
Tzurahro 11
Hishn 9
Rahmi 6
Rathustra 4
Welda 2
Nyr 1

283 Unique Logins

27 New Accounts Created