Weekly Update for week of June 16 to June 23, 2014

News:

  • 'help backpack' now redirects to 'help container' based on GDB feedback

Typos / Bugs / Ideas:

Submitters:

  • Yousuff (1)

Resolvers:

  • Welda (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr32
Cerys28
Calavera16
Oleupata13
Genesius13
Seidhr11
Rathustra9
Rahnevyn9
Italis9
Welda6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 45 6.33 days
Game Related Player Kudos 17 7.18 days
Clan Related Join a Clan Forum 15 0.18 days
Clan Related Question/Request 11 7.43 days
Clan Related Leave a Clan Forum 7 0.41 days
Character Related Storage 7 1.87 days
Game Related Question 6 20.45 days
Account Related Account Notes 6 38.88 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 11.01 days
Game Related Player Complaint 5 20.55 days
Clan Related Item Orders 5 4.6 days
Staff Related Crafting Approval 4 2.29 days
Game Related Game Bug 3 6.81 days
Game Related Staff Kudos 3 2.48 days
Clan Related Role Application 3 12.83 days
Web Site Bug / Typo / Idea 2 21.54 days
Staff Related Object Approval 2 2.27 days
Character Related Description Change 2 61.46 days
Character Related Customcraft Submission 2 24.98 days
Staff Related NPC Approval 2 9.64 days
Clan Related Clan Documentation Request 2 0.36 days
Character Related Resurrection 2 12.72 days
Character Related Reimbursement 1 0.1 days
Overall: 158 8.84 days

Character Applications:

Totals

Rejected   15
Approved   46
Total:   61

Reviewers

Seidhr 29
Rahnevyn 7
Calavera 6
Cerys 6
Genesius 5
Italis 5
Nyr 3

245 Unique Logins

33 New Accounts Created