Weekly Update for week of June 28 to July 5, 2010

World:

  • Changed 1 merchant and put a missing merchant back in the game, Submitted by Synthesis. -- Nechomacus.

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr65
Niamh22
Geryon16
Nechomacus15
Morgenes12
Thistle10
Myrdryn10
Ath7
Adhira6
Uruz4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 59 2.35 days
Clan Related Question/Request 31 2.56 days
Clan Related Join a Clan Forum 18 0.75 days
Character Related Storage 14 0.36 days
Clan Related Leave a Clan Forum 12 0.83 days
Game Related Question 9 1.91 days
Clan Related Item Orders 5 2.33 days
Game Related Player Kudos 5 4.29 days
Character Related Special Application 4 19.99 days
Character Related Reimbursement 4 4.64 days
Staff Related NPC Approval 3 1.58 days
Web Site Bug / Typo / Idea 3 0.52 days
Character Related Skill Change 2 7.54 days
Clan Related Clan Documentation Request 2 2.67 days
Account Related Password Reset 2 0.14 days
Character Related Description Change 2 3.17 days
Clan Related Role Application 2 0.04 days
Game Related Player Complaint 1 0.23 days
Account Related Account Notes 1 0.46 days
Character Related Stat Change 1 0.75 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 25.1 days
Overall: 181 2.52 days

Character Applications:

Totals

Rejected   14
Approved   47
Total:   61

Reviewers

Ogion 15
Niamh 10
Geryon 8
Thistle 8
Myrdryn 7
Nechomacus 7
Nyr 5
Uruz 1

279 Unique Logins

31 New Accounts Created