Weekly Update for week of June 27 to July 4, 2011

Typos / Bugs / Ideas:

Submitters:

  • Defunct (2)
  • Gritter (1)
  • Maeve (1)
  • Maglos (1)
  • Nobody (1)
  • Semper (1)
  • Wizturbo (1)
  • Zoltan (1)

Resolvers:

  • Maeve (8)
  • Nyr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr35
Rathustra23
Anaiah23
Rahmi18
Adhira14
Obtutus13
Maeve7
Welda6
Niamh5
Suhlamu5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 45 3.82 days
Clan Related Join a Clan Forum 16 0.18 days
Clan Related Question/Request 14 1.35 days
Character Related Reimbursement 14 1.98 days
Clan Related Role Application 11 7.52 days
Clan Related Leave a Clan Forum 10 0.48 days
Character Related Special Application 9 26.14 days
Game Related Player Kudos 7 1.48 days
Game Related Question 7 3.44 days
Character Related Storage 7 0.81 days
Clan Related Item Orders 5 3.83 days
Account Related Account Notes 3 15.31 days
Clan Related Clan Documentation Request 3 1.24 days
Game Related Staff Complaint 2 6.46 days
Character Related Skill Change 2 14.5 days
Staff Related Room Approval 1 10.06 days
Character Related Description Change 1 0.98 days
Character Related Resurrection 1 5.24 days
Overall: 158 4.5 days

Character Applications:

Totals

Approved   62
Rejected   23
Total:   85

Reviewers

Anaiah 47
Obtutus 19
Niamh 6
Nyr 5
Rathustra 3
Qetesh 3
Welda 2

279 Unique Logins

32 New Accounts Created