Weekly Update for week of June 25 to July 2, 2012

Typos / Bugs / Ideas:

Submitters:

  • DragonzHell (1)
  • ShaLeah (1)
  • Xeria (1)
  • Zulal (1)

Resolvers:

  • Italis (3)
  • Nyr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Morgenes34
Calavera33
Hishn26
Nyr24
Rathustra23
Eurynomos22
Italis15
Welda14
Adhira11
Rahmi7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 66 4.41 days
Clan Related Question/Request 32 2.63 days
Clan Related Join a Clan Forum 18 0.35 days
Game Related Question 17 1.6 days
Clan Related Leave a Clan Forum 11 0.25 days
Character Related Ext.Subguild/Skill Bump Spec. App. 10 3.25 days
Clan Related Role Application 7 3.65 days
Character Related Description Change 7 13.29 days
Game Related Player Kudos 6 1.73 days
Character Related Storage 5 0.18 days
General Discussion Board Complaint or Appeal 5 0.42 days
Character Related Reimbursement 5 5.02 days
Game Related Player Complaint 5 1.22 days
Account Related Account Notes 4 11.99 days
Clan Related Clan Documentation Request 4 1.43 days
Web Site Bug / Typo / Idea 4 13.83 days
Game Related Staff Kudos 3 2.94 days
Clan Related Item Orders 3 0.56 days
Character Related Stat Change 2 3.73 days
Staff Related Object Approval 1 2.42 days
Game Related Staff Complaint 1 0.74 days
Publicity Contact 1 0.02 days
Character Related Customcraft Submission 1 17.74 days
Staff Related Crafting Approval 1 3.52 days
Account Related Password Reset 1 0.52 days
Overall: 220 3.45 days

Character Applications:

Totals

Rejected   7
Approved   60
Total:   67

Reviewers

Italis 24
Hishn 21
Calavera 15
Eurynomos 3
Nyr 2
Rathustra 1
Tzurahro 1

272 Unique Logins

24 New Accounts Created