Weekly Update for week of June 26 to July 3, 2017

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra63
Tleilax17
Melanogaster17
Orsus15
Akariel15
Oryx14
Nathvaan9
Brokkr5
Seidhr3
Adhira1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Character Related Reimbursement 23 0.53 days
Clan Related Character Report 20 3.58 days
Character Related Storage 16 1.52 days
Clan Related Leave a Clan Forum 14 0.45 days
Clan Related Question/Request 14 3.91 days
Clan Related Character Report - Leader 12 5.82 days
Game Related Player Kudos 9 4.06 days
Clan Related Join a Clan Forum 7 0.86 days
Game Related Question 7 4.1 days
Game Related Staff Kudos 6 0.83 days
Game Related Game Bug 6 5.14 days
Game Related Player Complaint 6 3.98 days
Character Related Ext.Subguild/Skill Bump Spec. App. 5 9.8 days
Clan Related Role Application 4 1.25 days
Character Related Description Change 3 7.71 days
Staff Related NPC Approval 2 2.83 days
Clan Related Item Orders 2 4.78 days
Clan Related Clan Documentation Request 2 0.16 days
Character Related Resurrection 2 0.05 days
Account Related Account Notes 2 16.56 days
General Discussion Board Complaint or Appeal 2 3.1 days
Game Related Staff Complaint 1 13.24 days
Staff Related PC Death 1 1.83 days
Game Related Staff Application 1 7.97 days
General Discussion Board Suggestion or Idea 1 3 days
Character Related Special Application 1 13.02 days
Account Related IP Sharing Notification 1 0.41 days
Overall: 170 3.19 days

Character Applications:

Totals

Approved   44
Rejected   12
Total:   56

Reviewers

Orsus 21
Akariel 14
Melanogaster 10
Calavera 4
Tleilax 3
Renenutet 2
Oryx 2

221 Unique Logins

38 New Accounts Created