Weekly Update for week of July 4 to July 11, 2011

Typos / Bugs / Ideas:

Submitters:

  • Anaiah (3)
  • Blauwvis (1)
  • Blaze (1)
  • Crymerci (1)
  • Defunct (3)
  • Delirium (4)
  • EvilRoeSlade (1)
  • Lizzie (2)
  • Nao (1)
  • Niamh (2)
  • Rhyden (1)
  • Sauin (1)
  • Sauroa (3)
  • Strouticus (1)
  • Tindalos (11)
  • Vox (1)

Resolvers:

  • Talia (37)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra33
Talia25
Maeve19
Nyr17
Welda14
Obtutus13
Morgenes13
Rahmi11
Adhira8
Anaiah7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 47 4.65 days
Clan Related Join a Clan Forum 16 0.15 days
Clan Related Question/Request 15 6.06 days
Character Related Reimbursement 15 0.42 days
Game Related Player Kudos 12 0.65 days
Game Related Question 10 1.07 days
Clan Related Leave a Clan Forum 10 0.2 days
Character Related Description Change 6 17.4 days
Game Related Staff Kudos 5 0.55 days
Character Related Storage 5 0.22 days
Character Related Special Application 5 9.6 days
Clan Related Role Application 3 4.74 days
Game Related Player Complaint 3 3.58 days
Clan Related Item Orders 3 3.32 days
Game Related Staff Complaint 2 2.09 days
Account Related Account Notes 2 16.44 days
Web Site Bug / Typo / Idea 2 4 days
Clan Related Clan Documentation Request 2 0.65 days
Staff Related NPC Approval 1 3.71 days
Character Related Resurrection 1 2.53 days
Game Related Game Bug 1 0.02 days
Character Related Skill Change 1 3.82 days
General Discussion Board Suggestion or Idea 1 40.78 days
Overall: 168 3.71 days

Character Applications:

Totals

Rejected   16
Approved   54
Total:   70

Reviewers

Anaiah 27
Talia 18
Rathustra 9
Welda 5
Qetesh 4
Obtutus 3
Tzurahro 1
Nyr 1
Maeve 1
Niamh 1

272 Unique Logins

22 New Accounts Created