Weekly Update for week of July 2 to July 9, 2012

Typos / Bugs / Ideas:

Submitters:

  • Cisalus (1)
  • Embolist (1)
  • Hade (1)
  • Italis (1)
  • Mangler (1)
  • Patuk (1)
  • Rhyden (1)
  • Xeria (2)

Resolvers:

  • Welda (4)
  • Morgenes (2)
  • Nyr (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra49
Nyr49
Welda27
Morgenes24
Eurynomos18
Hishn18
Italis11
Rahmi10
Nechomacus5
Adhira3

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 71 4.43 days
Clan Related Question/Request 41 2.78 days
Game Related Question 21 1.75 days
Clan Related Join a Clan Forum 13 0.71 days
Clan Related Role Application 12 4.54 days
Game Related Player Kudos 10 7.28 days
Clan Related Leave a Clan Forum 9 0.5 days
Character Related Storage 9 1.28 days
Character Related Description Change 7 0.36 days
Game Related Game Bug 7 1.29 days
Game Related Staff Kudos 6 1.15 days
General Discussion Board Complaint or Appeal 4 0.5 days
Game Related Player Complaint 4 2.1 days
Clan Related Clan Documentation Request 3 1.86 days
Clan Related Item Orders 3 1.21 days
Account Related Account Notes 2 23.19 days
General Discussion Board Suggestion or Idea 2 0.65 days
Staff Related Object Approval 2 4.84 days
Character Related Reimbursement 2 7.36 days
Character Related Customcraft Submission 2 4.77 days
Staff Related NPC Approval 1 5.41 days
Character Related Resurrection 1 0.39 days
Staff Related Crafting Approval 1 4.65 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 1.47 days
Publicity Contact 1 0.05 days
Staff Related PC Death 1 6.99 days
Overall: 236 3.21 days

Character Applications:

Totals

Approved   59
Rejected   28
Total:   87

Reviewers

Nyr 21
Tzurahro 21
Calavera 15
Italis 15
Eurynomos 7
Rahmi 4
Morgenes 3
Hishn 1

276 Unique Logins

39 New Accounts Created