Weekly Update for week of June 30 to July 7, 2014

News:

  • Code for the city-states protections against unfriendly magickers implemented.

Typos / Bugs / Ideas:

Submitters:

  • Belkinsa (1)
  • Briar (2)
  • Reiloth (1)
  • ShaLeah (1)
  • Thunderboots (1)
  • Tindalos (2)
  • Whitt (1)

Resolvers:

  • Cerys (3)
  • Seidhr (3)
  • Italis (2)
  • Nekhbet (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rahnevyn23
Nyr21
Cerys17
Welda10
Rathustra10
Seidhr6
Italis6
Genesius5
Natious5
Leela4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 54 6.01 days
Clan Related Leave a Clan Forum 10 1.77 days
Clan Related Join a Clan Forum 9 2.19 days
Clan Related Question/Request 8 5.31 days
Character Related Storage 7 0.26 days
Game Related Staff Kudos 6 3.57 days
Character Related Reimbursement 6 9.08 days
Character Related Skill Change 5 8.55 days
Character Related Special Application 3 11.38 days
Game Related Question 3 12.44 days
Account Related Account Notes 2 68.02 days
Character Related Description Change 1 6.4 days
Character Related Resurrection 1 0.02 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 2.92 days
Game Related Game Bug 1 10.72 days
General Discussion Board Suggestion or Idea 1 0.09 days
Clan Related Clan Documentation Request 1 3.31 days
Staff Related NPC Approval 1 8.56 days
Overall: 120 6.37 days

Character Applications:

Totals

Approved   45
Rejected   17
Total:   62

Reviewers

Cerys 18
Rahnevyn 12
Seidhr 10
Calavera 7
Italis 5
Nyr 4
Nekhbet 3
Genesius 3

249 Unique Logins

48 New Accounts Created