Weekly Update for week of July 11 to July 18, 2011

Code:

  • Update to climb checks, taking into account more things and a bug fix -- Morgenes.

Typos / Bugs / Ideas:

Submitters:

  • Elzocone (2)
  • EvilRoeSlade (1)
  • Ferro (1)
  • Hade (1)
  • Iktuuk (1)
  • Lizzie (3)
  • SpaceAce (1)
  • Tindalos (2)

Resolvers:

  • Welda (12)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia44
Maeve23
Nyr19
Rathustra17
Obtutus11
Tzurahro11
Welda9
Nechomacus8
Anaiah8
Niamh7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 52 3.03 days
Clan Related Join a Clan Forum 19 0.12 days
Clan Related Question/Request 18 4.29 days
Game Related Player Kudos 16 0.73 days
Character Related Storage 13 0.96 days
Character Related Reimbursement 10 0.65 days
Clan Related Leave a Clan Forum 9 0.04 days
Staff Related Object Approval 7 3.85 days
Game Related Question 7 2.66 days
Account Related Account Notes 3 9.95 days
Clan Related Item Orders 3 1.17 days
Game Related Staff Kudos 3 0.2 days
Character Related Customcraft Submission 3 9.32 days
Clan Related Role Application 2 5.61 days
Game Related Player Complaint 2 0.35 days
Clan Related Clan Documentation Request 2 1.67 days
General Discussion Board Complaint or Appeal 2 1.79 days
Staff Related Crafting Approval 2 6.81 days
General Discussion Board Suggestion or Idea 1 0.81 days
Character Related Description Change 1 2.19 days
Character Related Skill Change 1 17.69 days
Character Related Special Application 1 5.88 days
Character Related Resurrection 1 1.28 days
Overall: 178 2.45 days

Character Applications:

Totals

Rejected   10
Approved   54
Total:   64

Reviewers

Talia 36
Tzurahro 11
Obtutus 6
Anaiah 4
Niamh 4
Welda 3

286 Unique Logins

27 New Accounts Created