Weekly Update for week of July 9 to July 16, 2012

Typos / Bugs / Ideas:

Submitters:

  • DragonzHell (1)
  • Kevinw (1)

Resolvers:

  • Italis (1)
  • Welda (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Hishn43
Nyr41
Calavera39
Rathustra30
Welda23
Eurynomos20
Italis13
Morgenes8
Rahmi5
Nessalin2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 71 3.71 days
Clan Related Question/Request 49 1.63 days
Clan Related Join a Clan Forum 22 0.26 days
Game Related Player Kudos 14 1.01 days
Clan Related Item Orders 13 0.97 days
Clan Related Leave a Clan Forum 12 0.29 days
Game Related Question 10 0.8 days
Game Related Player Complaint 10 1.84 days
Character Related Storage 7 0.09 days
Clan Related Role Application 4 0.99 days
Web Site Bug / Typo / Idea 3 2.7 days
Game Related Staff Kudos 3 0.09 days
Character Related Description Change 3 3.02 days
Character Related Customcraft Submission 3 7.24 days
Clan Related Clan Documentation Request 3 2.21 days
Staff Related Object Approval 1 2.56 days
General Discussion Board Complaint or Appeal 1 0.42 days
Character Related Reimbursement 1 0.14 days
Character Related Resurrection 1 0 days
Publicity Contact 1 0.08 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 3.11 days
Account Related Account Notes 1 0.23 days
Overall: 234 1.98 days

Character Applications:

Totals

Rejected   11
Approved   86
Total:   97

Reviewers

Italis 38
Calavera 27
Nyr 24
Tzurahro 4
Rahmi 3
Eurynomos 1

284 Unique Logins

35 New Accounts Created