Weekly Update for week of July 8 to July 15, 2013

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr21
Taijan20
Welda17
Italis15
Eurynomos11
Calavera11
Rathustra10
Rahmi8
Wug7
Adhira7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 42 5.91 days
Clan Related Join a Clan Forum 15 0.15 days
Clan Related Question/Request 13 4.75 days
Character Related Storage 12 0.58 days
Game Related Question 10 3.05 days
Character Related Ext.Subguild/Skill Bump Spec. App. 9 4.92 days
Clan Related Leave a Clan Forum 8 0.54 days
Game Related Game Bug 7 10.69 days
Character Related Customcraft Submission 6 19.71 days
Staff Related Object Approval 5 4.33 days
Account Related Account Notes 5 36.57 days
General Discussion Board Complaint or Appeal 3 3.49 days
Clan Related Item Orders 3 5.13 days
Character Related Reimbursement 2 7.3 days
Character Related Special Application 2 39.81 days
Character Related Skill Change 1 53.83 days
Clan Related Clan Documentation Request 1 0.02 days
Account Related IP Sharing Notification 1 11.83 days
Staff Related NPC Approval 1 4.74 days
Game Related Staff Kudos 1 0.97 days
Staff Related PC Death 1 5.72 days
Staff Related Crafting Approval 1 7.42 days
Overall: 149 6.71 days

Character Applications:

Totals

Approved   61
Rejected   33
Total:   94

Reviewers

Taijan 22
Wug 18
Italis 17
Eurynomos 14
Nyr 12
Calavera 10
Hishn 1

276 Unique Logins

96 New Accounts Created