Weekly Update for week of July 11 to July 18, 2016

News:

  • 'Wear Locations' help file updated

Typos / Bugs / Ideas:

Submitters:

  • Blaze (4)
  • Brekke (1)
  • Delirium (1)
  • Dravage (1)
  • Nergal (1)

Resolvers:

  • Nergal (6)
  • Akariel (1)
  • Seidhr (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Seidhr44
Nergal32
Xalle25
Talia24
Cayuga14
Akariel12
Ath10
Renenutet7
Rathustra5
Enthemu4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 34 7.35 days
Clan Related Character Report 23 3.14 days
Clan Related Character Report - Leader 14 4.24 days
Game Related Player Kudos 13 17.17 days
Clan Related Join a Clan Forum 11 0.33 days
Game Related Question 10 5 days
Clan Related Leave a Clan Forum 9 0.28 days
Staff Related Object Approval 8 10.75 days
Character Related Storage 8 0.63 days
Character Related Customcraft Submission 7 23.21 days
Character Related Reimbursement 6 5.6 days
Character Related Special Application 6 14.81 days
Staff Related Crafting Approval 5 1.57 days
Game Related Staff Kudos 4 3.32 days
Game Related Game Bug 4 3.13 days
Character Related Description Change 4 24.78 days
General Discussion Board Complaint or Appeal 3 0.03 days
Web Site Bug / Typo / Idea 3 16.47 days
Clan Related Role Application 3 7.72 days
Clan Related Item Orders 2 4.5 days
Account Related Karma Review 2 18.77 days
Game Related Staff Complaint 2 5.37 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 6.13 days
Account Related IP Sharing Notification 1 2.89 days
Staff Related Room Approval 1 0.49 days
Staff Related NPC Approval 1 0.31 days
Clan Related Clan Documentation Request 1 0.01 days
Overall: 187 7.03 days

Character Applications:

Totals

Rejected   31
Approved   53
Total:   84

Reviewers

Cayuga 40
Akariel 16
Talia 14
Xalle 9
Nergal 3
Seidhr 1
Ath 1

225 Unique Logins

75 New Accounts Created