Weekly Update for week of July 15 to July 22, 2013

World:

  • HRPT announced for Sunday, July 28th from 2pm Server Time. -- Adhira.

Typos / Bugs / Ideas:

Submitters:

  • Blauwvis (2)
  • Rakeart (1)

Resolvers:

  • Italis (3)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr38
Italis25
Taijan22
Rathustra13
Maeve11
Welda10
Wug9
Eurynomos8
Hishn8
Natious4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 60 5.85 days
Game Related Player Kudos 21 13.41 days
Clan Related Question/Request 21 3.16 days
Clan Related Join a Clan Forum 18 0.66 days
Game Related Question 6 8.64 days
Character Related Storage 6 0.64 days
Clan Related Leave a Clan Forum 5 0.86 days
Clan Related Item Orders 3 4.8 days
Character Related Skill Change 2 0.97 days
Game Related Game Bug 2 109.9 days
Game Related Staff Kudos 2 9.43 days
Game Related Player Complaint 2 5.91 days
Staff Related Object Approval 2 0.17 days
General Discussion Board Complaint or Appeal 2 0.97 days
Staff Related PC Death 2 4.2 days
Character Related Resurrection 1 18.81 days
Staff Related Crafting Approval 1 0.99 days
Web Site Bug / Typo / Idea 1 0.1 days
Character Related Special Application 1 0.52 days
Publicity Contact 1 28.09 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 14.36 days
Character Related Customcraft Submission 1 0.48 days
Clan Related Role Application 1 0.13 days
Character Related Description Change 1 52.69 days
Character Related Reimbursement 1 2.4 days
Overall: 164 7.12 days

Character Applications:

Totals

Approved   57
Rejected   25
Total:   82

Reviewers

Wug 23
Italis 15
Nyr 12
Taijan 11
Hishn 9
Calavera 9
Eurynomos 3

299 Unique Logins

105 New Accounts Created