Weekly Update for week of July 18 to July 25, 2016

Typos / Bugs / Ideas:

Submitters:

  • Akariel (1)
  • Bardlyone (1)
  • Ritor (1)

Resolvers:

  • Nergal (2)
  • Akariel (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Seidhr32
Nergal25
Akariel20
Cayuga18
Xalle18
Brokkr13
Renenutet11
Enthemu10
Talia9
Nessalin5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 32 5.49 days
Clan Related Character Report - Leader 20 8.29 days
Clan Related Question/Request 18 5.55 days
Clan Related Leave a Clan Forum 15 0.55 days
Clan Related Join a Clan Forum 14 0.61 days
Character Related Storage 11 0.7 days
Game Related Game Bug 9 6 days
Character Related Description Change 6 1.13 days
Game Related Question 4 1.42 days
Web Site Original Submission 4 116.57 days
Character Related Special Application 4 11.14 days
Game Related Staff Complaint 4 5.24 days
Staff Related Object Approval 4 8.54 days
Clan Related Role Application 3 4.54 days
Staff Related Crafting Approval 3 11.36 days
Character Related Ext.Subguild/Skill Bump Spec. App. 3 1.44 days
Staff Related PC Death 3 0.49 days
Character Related Customcraft Submission 3 22.22 days
Game Related Staff Kudos 3 1.5 days
Game Related Player Kudos 3 0.26 days
Character Related Reimbursement 2 5.15 days
Character Related Resurrection 2 0.04 days
Web Site Bug / Typo / Idea 2 96.12 days
Account Related Karma Review 1 6.82 days
Game Related Player Complaint 1 0.49 days
Clan Related Item Orders 1 6.24 days
General Discussion Board Complaint or Appeal 1 6.56 days
Account Related Account Notes 1 0.05 days
Overall: 177 8.17 days

Character Applications:

Totals

Rejected   31
Approved   59
Total:   90

Reviewers

Cayuga 41
Talia 10
Nergal 10
Akariel 9
Ath 8
Xalle 5
Enthemu 3
Seidhr 2
Renenutet 2

218 Unique Logins

49 New Accounts Created