Weekly Update for week of July 21 to July 28, 2014

Website:

  • Winrothol documentation revamped/updated (6000+ words), Submitted by Nyr. -- Nyr.

Typos / Bugs / Ideas:

Submitters:

  • Bushranger (2)
  • CodeMaster (1)
  • Delirium (1)
  • DragonzHell (2)
  • Elzocone (1)
  • Jpdx (2)
  • Reiloth (1)
  • Rhyden (1)
  • Tantrix (1)

Resolvers:

  • Nathvaan (1)
  • Seidhr (7)
  • Italis (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Welda18
Nyr14
Nathvaan11
Seidhr10
Rathustra8
Natious2
Cerys2
Calavera2
Italis2
Nekhbet1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 21 7.55 days
Game Related Question 8 9.5 days
Clan Related Join a Clan Forum 7 0.28 days
Character Related Storage 7 1.05 days
Clan Related Question/Request 6 4.42 days
Character Related Reimbursement 5 4.05 days
Clan Related Leave a Clan Forum 4 2.76 days
General Discussion Board Complaint or Appeal 3 5.5 days
Game Related Player Kudos 3 12.27 days
Game Related Player Complaint 2 41.75 days
Game Related Game Bug 2 0.62 days
General Discussion Board Suggestion or Idea 2 1.57 days
Character Related Special Application 1 2.53 days
Game Related Staff Kudos 1 4.63 days
Clan Related Clan Documentation Request 1 0 days
Character Related Customcraft Submission 1 24.89 days
Overall: 74 6.42 days

Character Applications:

Totals

Rejected   20
Approved   47
Total:   67

Reviewers

Seidhr 44
Nyr 10
Cerys 8
Calavera 3
Italis 2

238 Unique Logins

79 New Accounts Created