Weekly Update for week of August 1 to August 8, 2011

Typos / Bugs / Ideas:

Submitters:

  • Jeshin (1)
  • Lizzie (6)
  • Nao (1)
  • Parrak (1)
  • Tindalos (1)

Resolvers:

  • Welda (9)
  • Maeve (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr38
Talia28
Welda23
Anaiah18
Maeve14
Rahmi12
Rathustra12
Adhira10
Tzurahro8
Nechomacus7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 52 3.64 days
Clan Related Question/Request 32 2.82 days
Clan Related Join a Clan Forum 19 0.12 days
Character Related Storage 13 0.45 days
Clan Related Leave a Clan Forum 12 0.05 days
Clan Related Role Application 9 4.04 days
Game Related Question 9 1.48 days
Character Related Special Application 6 6.31 days
Character Related Customcraft Submission 4 10.91 days
Clan Related Clan Documentation Request 3 1.06 days
Clan Related Item Orders 3 6.15 days
Character Related Reimbursement 2 3.4 days
Staff Related NPC Approval 2 0.48 days
Staff Related PC Death 2 2.53 days
Game Related Player Kudos 2 1.84 days
Staff Related Object Approval 2 2.2 days
General Discussion Board Complaint or Appeal 2 3.07 days
Game Related Player Complaint 2 2.19 days
Staff Related Crafting Approval 2 2.2 days
General Discussion Board Suggestion or Idea 1 1.04 days
Web Site Bug / Typo / Idea 1 6.09 days
Game Related Game Bug 1 0.1 days
Character Related Description Change 1 4.85 days
Account Related Account Notes 1 3.78 days
Overall: 183 2.68 days

Character Applications:

Totals

Rejected   5
Approved   54
Total:   59

Reviewers

Talia 44
Anaiah 7
Tzurahro 3
Rahmi 2
Rathustra 2
Nyr 1

275 Unique Logins

27 New Accounts Created