Weekly Update for week of July 28 to August 4, 2014

Typos / Bugs / Ideas:

Submitters:

  • Bushranger (1)
  • Nyr (1)
  • Rahnevyn (4)
  • Theebie (1)

Resolvers:

  • Nathvaan (2)
  • Nyr (1)
  • Rahnevyn (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr64
Cerys35
Nathvaan15
Welda15
Rahnevyn14
Seidhr6
Natious5
Nekhbet1
Nessalin1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 48 7.59 days
Game Related Player Kudos 21 18.25 days
Game Related Question 12 6.32 days
Clan Related Join a Clan Forum 11 0.85 days
Character Related Storage 10 1.39 days
Account Related Account Notes 9 49.21 days
Clan Related Question/Request 8 6.35 days
Character Related Special Application 7 62.89 days
Clan Related Leave a Clan Forum 7 1.26 days
Character Related Reimbursement 7 3.8 days
Clan Related Item Orders 4 10.52 days
Character Related Skill Change 3 10.15 days
Character Related Ext.Subguild/Skill Bump Spec. App. 3 4.9 days
Character Related Customcraft Submission 2 38.11 days
Game Related Player Complaint 2 24.52 days
Game Related Game Bug 2 38.25 days
Web Site Bug / Typo / Idea 1 31.25 days
Game Related Staff Kudos 1 13.35 days
General Discussion Board Complaint or Appeal 1 0.49 days
Game Related Staff Complaint 1 0.64 days
Clan Related Role Application 1 16.5 days
Character Related Description Change 1 1 days
Overall: 162 13.38 days

Character Applications:

Totals

Rejected   21
Approved   70
Total:   91

Reviewers

Rahnevyn 26
Cerys 26
Seidhr 25
Nyr 10
Rathustra 4

261 Unique Logins

74 New Accounts Created