Weekly Update for week of August 1 to August 8, 2016

Typos / Bugs / Ideas:

Submitters:

  • BadSkeelz (1)
  • Embolist (1)
  • Hashi (1)
  • Wayani (1)
  • Xeria (1)

Resolvers:

  • Akariel (4)
  • Nergal (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nergal22
Cayuga17
Renenutet12
Akariel9
Talia7
Seidhr6
Ath4
Enthemu4
Xalle4
Rathustra1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report - Leader 15 6.01 days
Clan Related Character Report 13 4.16 days
Clan Related Question/Request 12 4.08 days
Clan Related Join a Clan Forum 11 0.16 days
Clan Related Role Application 7 1.45 days
Character Related Storage 5 0.39 days
Game Related Player Kudos 4 2.39 days
Game Related Question 4 0.75 days
Clan Related Leave a Clan Forum 3 0.43 days
Game Related Game Bug 3 0.59 days
Account Related Karma Review 2 4.85 days
Game Related Player Complaint 2 3.41 days
Character Related Description Change 2 0.24 days
Clan Related Item Orders 1 0.67 days
Character Related Special Application 1 20.75 days
Character Related Reimbursement 1 1.91 days
Clan Related Clan Documentation Request 1 0.05 days
Character Related Resurrection 1 2.04 days
Character Related Customcraft Submission 1 7.28 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 0.84 days
Game Related Staff Kudos 1 0.13 days
Overall: 91 3 days

Character Applications:

Totals

Rejected   17
Approved   41
Total:   58

Reviewers

Cayuga 43
Talia 7
Nergal 3
Akariel 3
Renenutet 1
Seidhr 1

212 Unique Logins

45 New Accounts Created