Weekly Update for week of July 31 to August 7, 2017

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra42
Nathvaan41
Oryx19
Akariel13
Renenutet12
Tleilax9
Calavera4
Cayuga2
Orsus1
Adhira1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 20 4.77 days
Clan Related Question/Request 19 3.03 days
Clan Related Character Report - Leader 15 6.99 days
Clan Related Join a Clan Forum 13 0.68 days
Character Related Storage 11 0.71 days
Character Related Reimbursement 10 0.15 days
Clan Related Leave a Clan Forum 9 1.36 days
Game Related Question 8 10.95 days
Game Related Player Complaint 6 10.73 days
Clan Related Role Application 5 10.71 days
Character Related Description Change 5 1.32 days
Clan Related Clan Documentation Request 4 3.98 days
Clan Related Item Orders 4 6.82 days
Game Related Player Kudos 3 2.43 days
Staff Related Object Approval 3 7.75 days
General Discussion Board Complaint or Appeal 2 8.96 days
General Discussion Board Suggestion or Idea 2 3.81 days
Web Site Bug / Typo / Idea 2 5.61 days
Staff Related Crafting Approval 2 1.93 days
Game Related Game Bug 2 0.21 days
Character Related Special Application 2 22.9 days
Character Related Customcraft Submission 2 8.7 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 3.35 days
Staff Related PC Death 1 1.56 days
Game Related Builder Application 1 27.09 days
Account Related Account Notes 1 0.27 days
Character Related Resurrection 1 0.46 days
Overall: 155 4.61 days

Character Applications:

Totals

Rejected   22
Approved   51
Total:   73

Reviewers

Akariel 20
Oryx 19
Cayuga 15
Orsus 9
Calavera 8
Rathustra 1
Tleilax 1

223 Unique Logins

52 New Accounts Created