Weekly Update for week of August 8 to August 15, 2011

Typos / Bugs / Ideas:

Submitters:

  • Argon (1)
  • Meish (1)
  • Nelena (2)
  • Talia (1)
  • VanT (1)

Resolvers:

  • Rathustra (3)
  • Maeve (2)
  • Welda (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Anaiah50
Nyr28
Welda25
Talia21
Nechomacus10
Maeve8
Rathustra6
Rahmi5
Suhlamu3
Tzurahro2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 64 3.4 days
Clan Related Join a Clan Forum 22 0.51 days
Clan Related Question/Request 18 4.16 days
Character Related Storage 15 0.46 days
Game Related Player Kudos 10 0.76 days
Clan Related Leave a Clan Forum 9 0.11 days
Clan Related Role Application 8 5.1 days
Game Related Question 8 0.57 days
Clan Related Item Orders 4 1.46 days
Game Related Staff Kudos 3 0.19 days
Character Related Reimbursement 2 4.57 days
Character Related Description Change 2 1.75 days
Game Related Game Bug 2 7.14 days
Game Related Staff Complaint 1 0.11 days
Clan Related Clan Documentation Request 1 0.28 days
Account Related Account Notes 1 0.52 days
Staff Related Object Approval 1 9.37 days
Staff Related Crafting Approval 1 15.35 days
Overall: 172 2.46 days

Character Applications:

Totals

Approved   61
Rejected   13
Total:   74

Reviewers

Talia 48
Anaiah 16
Lacustre 3
Welda 2
Nyr 2
Tzurahro 1
Nechomacus 1
Rathustra 1

273 Unique Logins

24 New Accounts Created