Weekly Update for week of August 5 to August 12, 2013

Website:

  • Added our Twitter Feed to the front page! -- Morgenes.

Typos / Bugs / Ideas:

Submitters:

  • Knoxx (1)

Resolvers:

  • Wug (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Taijan24
Italis22
Eurynomos21
Nyr21
Welda20
Calavera17
Natious16
Rathustra9
Morgenes8
Hishn6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 60 6.02 days
Clan Related Question/Request 15 5.96 days
Clan Related Join a Clan Forum 14 0.67 days
Clan Related Leave a Clan Forum 13 0.28 days
Character Related Storage 12 0.91 days
Character Related Ext.Subguild/Skill Bump Spec. App. 10 4.19 days
Game Related Question 9 10.26 days
Character Related Description Change 8 21.98 days
Clan Related Item Orders 8 2.78 days
Game Related Player Complaint 6 3.47 days
Game Related Player Kudos 6 11.98 days
Character Related Reimbursement 5 5.63 days
Clan Related Clan Documentation Request 3 1.48 days
Web Site Bug / Typo / Idea 2 14.57 days
Game Related Staff Kudos 2 2.69 days
Account Related IP Sharing Notification 1 6.33 days
Staff Related Crafting Approval 1 25.98 days
Staff Related NPC Approval 1 4.31 days
Character Related Resurrection 1 15.58 days
Character Related Customcraft Submission 1 0 days
Character Related Stat Change 1 0.21 days
Overall: 179 5.69 days

Character Applications:

Totals

Rejected   47
Approved   72
Total:   119

Reviewers

Taijan 31
Eurynomos 30
Hishn 24
Nyr 17
Calavera 8
Italis 5
Welda 3
Adhira 1

292 Unique Logins

94 New Accounts Created