Weekly Update for week of August 4 to August 11, 2014

World:

  • Minor changes to two shopkeepers in Tuluk, Submitted by Cerys. -- Welda.

Website:

  • Updated Staffing Team Helpfiles. -- Adhira.

Typos / Bugs / Ideas:

Submitters:

  • Blaze (1)
  • Blizzard (1)
  • Charas (1)
  • CodeMaster (1)
  • Drake (1)
  • Eggnogstick (1)
  • Irathu (1)
  • Jinxed (1)
  • Joyofdiscord (1)
  • Maglos (1)
  • Niamh (2)
  • Shadeoux (1)
  • Theflash (1)
  • Tindalos (1)
  • Zwen (1)

Resolvers:

  • Adhira (14)
  • Nathvaan (2)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Adhira49
Cerys44
Nessalin36
Rahnevyn25
Nyr25
Nathvaan10
Leela6
Seidhr4
Rathustra2
Welda2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 49 5.74 days
Game Related Question 18 11.65 days
Account Related Account Notes 16 23.87 days
Clan Related Join a Clan Forum 14 0.45 days
Game Related Player Kudos 12 4.45 days
Clan Related Question/Request 12 3.68 days
Character Related Storage 11 3.25 days
Clan Related Leave a Clan Forum 8 0.39 days
Character Related Special Application 8 19.06 days
Staff Related Crafting Approval 8 1.63 days
Staff Related Object Approval 8 1.61 days
Character Related Customcraft Submission 8 22.16 days
Character Related Description Change 7 14.63 days
Game Related Player Complaint 5 11.12 days
Game Related Game Bug 5 4.18 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 5.13 days
General Discussion Board Suggestion or Idea 3 10.21 days
Clan Related Item Orders 3 7.05 days
Staff Related NPC Approval 2 25.65 days
Staff Related Shop Approval 2 1.02 days
Game Related Staff Kudos 2 3.97 days
Character Related Skill Change 2 0.03 days
Web Site Original Submission 1 194.94 days
Clan Related Clan Documentation Request 1 13.21 days
Character Related Resurrection 1 0.31 days
Web Site Bug / Typo / Idea 1 25.87 days
Game Related Staff Complaint 1 1.32 days
Overall: 212 9.06 days

Character Applications:

Totals

Rejected   24
Approved   52
Total:   76

Reviewers

Rahnevyn 33
Cerys 17
Nyr 9
Seidhr 8
Adhira 7
Leela 1
Welda 1

251 Unique Logins

72 New Accounts Created