Weekly Update for week of August 7 to August 14, 2017

Website:

Typos / Bugs / Ideas:

Submitters:

  • Ardasevanos (2)
  • Cindy (2)
  • Godkarma (1)
  • Hade (2)
  • Hoodwink (1)
  • Xeria (4)
  • Youngervaleria (3)

Resolvers:

  • Oryx (15)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Oryx34
Rathustra24
Nathvaan14
Orsus11
Calavera10
Seidhr7
Brokkr6
Adhira5
Akariel5
Melanogaster4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Question/Request 23 10.57 days
Clan Related Character Report - Leader 18 6.28 days
Clan Related Join a Clan Forum 14 0.28 days
Clan Related Character Report 14 5.86 days
Game Related Question 8 11.2 days
Game Related Game Bug 7 17.88 days
Character Related Special Application 6 8.75 days
Clan Related Leave a Clan Forum 6 0.17 days
Staff Related Object Approval 4 13.92 days
Character Related Storage 4 0.4 days
Character Related Reimbursement 3 0.26 days
Character Related Description Change 3 0.56 days
Clan Related Item Orders 3 0.83 days
Game Related Player Complaint 2 3.42 days
Staff Related NPC Approval 2 2.62 days
Game Related Player Kudos 2 0.11 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 4.67 days
Character Related Customcraft Submission 2 27.43 days
General Discussion Board Complaint or Appeal 2 0.67 days
Publicity Contact 1 0.07 days
Staff Related Room Approval 1 5.13 days
Web Site Bug / Typo / Idea 1 0.6 days
Staff Related Shop Approval 1 1.3 days
Game Related Staff Complaint 1 4.77 days
Account Related IP Sharing Notification 1 3.6 days
Clan Related Clan Documentation Request 1 0.96 days
Game Related Staff Kudos 1 0.45 days
Clan Related Role Application 1 2.22 days
Staff Related Crafting Approval 1 4.94 days
Staff Related PC Death 1 1.44 days
Overall: 136 6.44 days

Character Applications:

Totals

Rejected   9
Approved   45
Total:   54

Reviewers

Oryx 19
Akariel 13
Orsus 8
Calavera 7
Cayuga 4
Melanogaster 2
Renenutet 1

222 Unique Logins

49 New Accounts Created