Weekly Update for week of August 13 to August 20, 2012

Typos / Bugs / Ideas:

Submitters:

  • Duncan (1)
  • Elgiva (1)
  • Jeshin (1)
  • ShaLeah (1)
  • Tindalos (1)

Resolvers:

  • Italis (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Adhira31
Wug28
Rathustra27
Hishn20
Eurynomos17
Italis16
Welda13
Natious12
Morgenes9
Nyr8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 79 3.99 days
Clan Related Question/Request 30 2.46 days
Clan Related Item Orders 12 1.36 days
Clan Related Join a Clan Forum 12 0.51 days
Account Related Account Notes 12 18.73 days
Character Related Special Application 9 21.06 days
Character Related Storage 9 0.98 days
Character Related Ext.Subguild/Skill Bump Spec. App. 8 4.29 days
Clan Related Leave a Clan Forum 8 0.43 days
Game Related Question 7 2.12 days
Game Related Staff Kudos 5 1.75 days
Game Related Player Kudos 5 1.83 days
Staff Related Object Approval 3 2.75 days
Character Related Customcraft Submission 3 5.37 days
General Discussion Board Suggestion or Idea 2 2.71 days
Staff Related Shop Approval 2 2.21 days
Clan Related Role Application 2 0.71 days
Character Related Description Change 1 3.42 days
Game Related Player Complaint 1 3.44 days
Game Related Staff Complaint 1 0.09 days
General Discussion Board Complaint or Appeal 1 0.1 days
Character Related Skill Change 1 1.4 days
Game Related Game Bug 1 3.27 days
Overall: 214 4.45 days

Character Applications:

Totals

Approved   60
Rejected   10
Total:   70

Reviewers

Wug 23
Aernis 17
Natious 14
Hishn 4
Italis 4
Rathustra 2
Tzurahro 2
Welda 2
Orsus 1
Nyr 1

280 Unique Logins

39 New Accounts Created