Weekly Update for week of August 12 to August 19, 2013

News:

  • History (Chronology) page updated.

Website:

  • some helpfiles subtly updated; see relevant in-game rumor boards for details. -- Nyr.

Typos / Bugs / Ideas:

Submitters:

  • Amandagreathouse (1)
  • BadSkeelz (1)
  • BuNutzCola (1)
  • Halcyon (1)
  • Rakeart (1)
  • Tantrix (1)
  • Tindalos (2)
  • Xeria (1)
  • Zeia (1)
  • Zwen (1)

Resolvers:

  • Welda (6)
  • Nyr (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr39
Adhira28
Welda20
Taijan16
Hishn10
Natious7
Maeve7
Wug6
Rathustra4
Eurynomos1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 46 5.3 days
Account Related Account Notes 26 45.94 days
Clan Related Question/Request 15 3.13 days
Character Related Storage 10 0.28 days
Clan Related Join a Clan Forum 9 0.59 days
Clan Related Leave a Clan Forum 8 0.86 days
Clan Related Role Application 5 4.33 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 1.69 days
Game Related Question 4 2.24 days
Game Related Player Complaint 3 11.79 days
Character Related Resurrection 3 0.24 days
Game Related Game Bug 3 5.04 days
Clan Related Item Orders 2 3.12 days
Character Related Reimbursement 2 0.02 days
Character Related Special Application 2 32.53 days
Game Related Staff Kudos 2 1.93 days
Game Related Staff Application 1 2.02 days
Game Related Player Kudos 1 3.23 days
Staff Related Object Approval 1 11.97 days
Clan Related Clan Documentation Request 1 19.91 days
Staff Related Room Approval 1 1.03 days
Staff Related Crafting Approval 1 11.97 days
Character Related Skill Change 1 17.9 days
Character Related Description Change 1 7.42 days
Overall: 152 11.44 days

Character Applications:

Totals

Approved   56
Rejected   22
Total:   78

Reviewers

Taijan 37
Nyr 17
Wug 11
Hishn 7
Eurynomos 2
Adhira 2
Welda 1
Leela 1

286 Unique Logins

78 New Accounts Created