Weekly Update for week of August 22 to August 29, 2011

Website:

Typos / Bugs / Ideas:

Submitters:

  • Aliahna (1)
  • Ammut (1)
  • Cabal (1)
  • Hade (1)
  • Hyzhenhok (1)
  • Reivon (3)
  • Vahn (1)
  • Wslatter (1)
  • Zuzub (1)

Resolvers:

  • Welda (3)
  • Maeve (4)
  • Nyr (4)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Anaiah26
Nyr24
Welda19
Talia17
Rathustra15
Adhira12
Maeve12
Nechomacus6
Rahmi5
Tzurahro2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 40 4.06 days
Clan Related Question/Request 20 3.23 days
Clan Related Join a Clan Forum 15 0.15 days
Clan Related Item Orders 11 1.46 days
Character Related Storage 8 0.43 days
Account Related Account Notes 6 9.12 days
Clan Related Leave a Clan Forum 5 0.25 days
Web Site Bug / Typo / Idea 5 7.86 days
Game Related Question 4 0.12 days
Game Related Game Bug 4 14.59 days
Character Related Description Change 4 4.09 days
Game Related Player Kudos 3 0.86 days
Clan Related Clan Documentation Request 3 0.26 days
Clan Related Role Application 2 5.02 days
Character Related Special Application 2 29.34 days
General Discussion Board Complaint or Appeal 2 9 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 24.77 days
General Discussion Board Suggestion or Idea 1 0.03 days
Staff Related Crafting Approval 1 3.85 days
Game Related Player Complaint 1 3.95 days
Game Related Staff Complaint 1 4.79 days
Character Related Reimbursement 1 0.9 days
Overall: 140 3.91 days

Character Applications:

Totals

Approved   62
Rejected   4
Total:   66

Reviewers

Anaiah 30
Talia 26
Welda 4
Rathustra 2
Rahmi 2
Nyr 1
Tzurahro 1

274 Unique Logins

24 New Accounts Created