Weekly Update for week of August 20 to August 27, 2012

Typos / Bugs / Ideas:

Submitters:

  • Hade (1)
  • Marc (1)
  • Nhyris (3)
  • Rathustra (1)
  • ShaLeah (1)
  • Wooster (1)

Resolvers:

  • Italis (3)
  • Welda (4)
  • Rathustra (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Calavera19
Hishn19
Natious14
Rathustra13
Nyr12
Welda12
Rahmi11
Orsus10
Eurynomos9
Wug7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 47 4.62 days
Clan Related Question/Request 21 1.45 days
Clan Related Join a Clan Forum 15 0.36 days
Game Related Player Kudos 10 4.21 days
Clan Related Item Orders 8 0.94 days
Character Related Storage 8 0.92 days
Game Related Question 5 3.63 days
Character Related Reimbursement 5 0.55 days
Clan Related Leave a Clan Forum 4 0.07 days
Staff Related Object Approval 4 2.67 days
Staff Related Crafting Approval 3 7.25 days
Game Related Staff Kudos 3 1.04 days
Character Related Customcraft Submission 3 11.78 days
Character Related Ext.Subguild/Skill Bump Spec. App. 2 0.91 days
Staff Related NPC Approval 2 4.48 days
Game Related Game Bug 2 8.06 days
General Discussion Board Complaint or Appeal 1 0.23 days
Clan Related Role Application 1 0.18 days
Character Related Skill Change 1 0.03 days
Character Related Special Application 1 7.11 days
Game Related Player Complaint 1 0.66 days
Character Related Stat Change 1 3.7 days
Clan Related Clan Documentation Request 1 1.68 days
Overall: 149 2.97 days

Character Applications:

Totals

Rejected   13
Approved   45
Total:   58

Reviewers

Wug 20
Aernis 13
Natious 10
Calavera 7
Nyr 5
Welda 2
Hishn 1

287 Unique Logins

31 New Accounts Created