Weekly Update for week of August 29 to September 5, 2011

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Anaiah28
Adhira22
Rathustra20
Talia19
Maeve19
Welda11
Rahmi6
Nechomacus5
Lacustre4
Tzurahro4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 33 4.27 days
Clan Related Question/Request 28 3.72 days
Clan Related Leave a Clan Forum 15 0.08 days
Clan Related Join a Clan Forum 9 0.12 days
Character Related Storage 8 1.21 days
Account Related Account Notes 8 7.48 days
Clan Related Role Application 8 3.81 days
Character Related Special Application 7 21.7 days
Game Related Question 5 1.18 days
Clan Related Item Orders 4 0.66 days
Web Site Bug / Typo / Idea 2 4.78 days
Game Related Player Kudos 2 2.29 days
Character Related Description Change 2 12.34 days
Game Related Player Complaint 2 4.7 days
Game Related Staff Kudos 2 0.71 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 62.35 days
General Discussion Board Complaint or Appeal 1 4.28 days
Game Related Staff Complaint 1 4.33 days
Character Related Skill Change 1 7 days
Character Related Stat Change 1 13.78 days
Character Related Reimbursement 1 0.05 days
Overall: 141 4.48 days

Character Applications:

Totals

Rejected   12
Approved   61
Total:   73

Reviewers

Anaiah 37
Talia 22
Tzurahro 11
Nessalin 1
Rahmi 1
Welda 1

254 Unique Logins

23 New Accounts Created