Weekly Update for week of September 3 to September 10, 2012

Typos / Bugs / Ideas:

Submitters:

  • Ammut (1)
  • Calavera (2)
  • Cisalus (1)
  • Jeshin (1)
  • Jorm (1)
  • Kevinw (1)
  • Lokia (1)
  • Musashi (1)
  • Naomi (2)
  • Ritor (1)

Resolvers:

  • Italis (10)
  • Welda (1)
  • Rathustra (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr32
Adhira30
Rathustra25
Calavera20
Italis13
Wug12
Natious11
Hishn10
Rahmi8
Eurynomos8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 36 5.28 days
Account Related Account Notes 15 16.42 days
Clan Related Role Application 15 4.07 days
Clan Related Question/Request 15 3.01 days
Character Related Storage 13 0.98 days
Game Related Question 12 6.3 days
Clan Related Join a Clan Forum 11 0.78 days
Character Related Ext.Subguild/Skill Bump Spec. App. 9 7.03 days
Clan Related Leave a Clan Forum 8 0.38 days
Clan Related Item Orders 7 3.89 days
Character Related Special Application 6 24.73 days
Staff Related Object Approval 6 1.96 days
Game Related Player Kudos 5 6.92 days
Staff Related Crafting Approval 4 1.69 days
Character Related Reimbursement 4 8.73 days
Character Related Customcraft Submission 3 14.9 days
General Discussion Board Complaint or Appeal 3 3.37 days
Game Related Player Complaint 3 0.33 days
Clan Related Clan Documentation Request 3 0.5 days
Game Related Staff Kudos 3 1.52 days
Staff Related Room Approval 2 9.91 days
Game Related Game Bug 2 0.09 days
Character Related Description Change 2 3.98 days
Game Related Staff Complaint 1 14.93 days
Publicity Contact 1 16.2 days
Web Site Bug / Typo / Idea 1 0.01 days
Overall: 190 5.74 days

Character Applications:

Totals

Rejected   10
Approved   52
Total:   62

Reviewers

Natious 13
Aernis 13
Wug 11
Orsus 7
Italis 6
Calavera 5
Hishn 2
Rathustra 2
Nyr 2
Tzurahro 1

255 Unique Logins

32 New Accounts Created