Weekly Update for week of September 13 to September 20, 2010

Typos / Bugs / Ideas:

Submitters:

  • Anoshiruvan (1)
  • Braxs (2)
  • Cutthroat (1)
  • EvilRoeSlade (1)
  • Ghardoan (1)
  • Meish (2)
  • Niamh (2)
  • Nobody (2)
  • Sleazye (1)
  • Toofie (1)

Resolvers:

  • Talia (14)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Rathustra39
Talia39
Uruz26
Nechomacus22
Anaiah22
Nyr19
Oryx13
Senga9
Rahmi9
Niamh8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 70 1.41 days
Clan Related Question/Request 28 2.72 days
Game Related Player Kudos 21 0.41 days
Game Related Staff Kudos 13 0.16 days
Staff Related Crafting Approval 12 7.98 days
Staff Related Object Approval 10 7.57 days
Clan Related Join a Clan Forum 9 0.03 days
Clan Related Leave a Clan Forum 8 0.09 days
Clan Related Item Orders 7 0.86 days
Character Related Storage 7 1.26 days
Game Related Question 6 2.24 days
Clan Related Role Application 5 5.94 days
Character Related Skill Change 3 9.53 days
Staff Related NPC Approval 3 10.09 days
Character Related Reimbursement 3 2.02 days
Account Related Account Notes 3 2.02 days
Web Site Bug / Typo / Idea 2 4.22 days
Character Related Description Change 2 6.13 days
Character Related Customcraft Submission 1 3.18 days
Character Related Special Application 1 1.58 days
Clan Related Clan Documentation Request 1 0.74 days
Overall: 215 2.39 days

Character Applications:

Totals

Approved   49
Rejected   7
Total:   56

Reviewers

Anaiah 28
Rathustra 15
Talia 9
Adhira 2
Oryx 1
Rahmi 1

270 Unique Logins

18 New Accounts Created