Weekly Update for week of September 12 to September 19, 2011

Typos / Bugs / Ideas:

Submitters:

  • Anarchy (1)
  • Anoshiruvan (1)
  • Blauwvis (1)
  • Dmskaja (1)
  • Halcyon (2)
  • Hianastu (1)
  • Phyrne (1)
  • Reivon (1)
  • Xeria (2)

Resolvers:

  • Fomalhaut (10)
  • Maeve (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia29
Maeve23
Nyr22
Calavera20
Anaiah18
Welda11
Fomalhaut10
Adhira9
Rathustra7
Tzurahro5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 53 3.27 days
Clan Related Question/Request 19 3.28 days
Clan Related Join a Clan Forum 16 0.05 days
Character Related Storage 15 0.48 days
Game Related Player Kudos 10 2.21 days
Game Related Question 8 2.47 days
Character Related Reimbursement 7 0.81 days
Clan Related Role Application 7 1.75 days
Clan Related Leave a Clan Forum 6 0.09 days
Game Related Game Bug 4 3.84 days
Clan Related Item Orders 4 2.12 days
Game Related Staff Kudos 4 0.55 days
Staff Related Crafting Approval 3 9.52 days
Character Related Description Change 3 7.51 days
Character Related Customcraft Submission 2 19.73 days
Account Related Account Notes 2 12.37 days
Character Related Special Application 2 12.95 days
Clan Related Clan Documentation Request 2 1.06 days
Staff Related PC Death 1 3.81 days
Game Related Player Complaint 1 3.41 days
Staff Related NPC Approval 1 4.81 days
Game Related Staff Complaint 1 9.32 days
Character Related Skill Change 1 0.01 days
Web Site Bug / Typo / Idea 1 18.87 days
Character Related Resurrection 1 3.24 days
General Discussion Board Suggestion or Idea 1 1.77 days
Account Related Email Change 1 10.62 days
Overall: 176 3.01 days

Character Applications:

Totals

Rejected   9
Approved   68
Total:   77

Reviewers

Fomalhaut 27
Calavera 20
Anaiah 17
Talia 9
Nechomacus 1
Maeve 1
Rahmi 1
Nyr 1

268 Unique Logins

27 New Accounts Created