Weekly Update for week of September 19 to September 26, 2011

Typos / Bugs / Ideas:

Submitters:

  • Donlinde (1)
  • Hade (1)
  • Lizzie (1)
  • Rhyden (1)

Resolvers:

  • Fomalhaut (2)
  • Nyr (1)
  • Maeve (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Anaiah39
Calavera32
Nyr28
Talia22
Maeve16
Rahmi15
Welda11
Fomalhaut9
Nechomacus8
Rathustra7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 90 3.15 days
Clan Related Question/Request 16 2.1 days
Game Related Question 13 1.37 days
Character Related Storage 13 0.19 days
Clan Related Join a Clan Forum 12 0.02 days
Clan Related Item Orders 10 1.57 days
Game Related Player Kudos 8 0.96 days
Game Related Staff Kudos 6 0.64 days
Clan Related Clan Documentation Request 5 2.05 days
Clan Related Leave a Clan Forum 4 0.06 days
Clan Related Role Application 4 4.14 days
Character Related Description Change 4 1.58 days
Game Related Player Complaint 3 0.56 days
Staff Related NPC Approval 3 1.08 days
Account Related Account Notes 2 6.77 days
Character Related Skill Change 2 0.45 days
Character Related Stat Change 2 2.5 days
Web Site Bug / Typo / Idea 2 0.56 days
Character Related Customcraft Submission 1 25.2 days
Character Related Resurrection 1 0.35 days
Game Related Game Bug 1 1.08 days
Staff Related Object Approval 1 10.35 days
Character Related Reimbursement 1 1.91 days
Overall: 204 2.25 days

Character Applications:

Totals

Rejected   12
Approved   67
Total:   79

Reviewers

Fomalhaut 29
Anaiah 17
Calavera 11
Talia 10
Rahmi 6
Tzurahro 4
Nyr 2

271 Unique Logins

28 New Accounts Created