Weekly Update for week of September 16 to September 23, 2013

Typos / Bugs / Ideas:

Submitters:

  • Amandagreathouse (1)
  • Ascipen (1)
  • BuNutzCola (1)
  • Cabal (1)
  • Daoc (1)
  • DragonzHell (1)
  • Hade (1)
  • Leela (2)
  • Ritor (1)
  • Tisiphone (2)
  • Xeria (1)

Resolvers:

  • Leela (9)
  • Taijan (3)
  • Italis (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Xalle33
Rathustra22
Leela20
Hishn20
Nyr18
Natious16
Morgenes11
Taijan11
Italis10
Calavera8

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 76 5.44 days
Clan Related Join a Clan Forum 25 0.26 days
Clan Related Question/Request 17 4.45 days
Character Related Storage 14 0.98 days
Game Related Question 12 5.18 days
Clan Related Leave a Clan Forum 9 0.09 days
Clan Related Role Application 8 9.31 days
Character Related Ext.Subguild/Skill Bump Spec. App. 7 2.18 days
Game Related Staff Kudos 5 7.76 days
Web Site Bug / Typo / Idea 4 17.95 days
Clan Related Item Orders 4 5.28 days
Staff Related Object Approval 3 2.15 days
Game Related Player Kudos 3 10.74 days
Game Related Player Complaint 3 11.93 days
General Discussion Board Suggestion or Idea 2 8.81 days
Character Related Reimbursement 2 2.96 days
Character Related Customcraft Submission 2 20.76 days
Staff Related Crafting Approval 2 4.67 days
Account Related IP Sharing Notification 1 14.13 days
Staff Related PC Death 1 3.5 days
Character Related Resurrection 1 16.07 days
Character Related Special Application 1 15.13 days
Game Related Game Bug 1 7.69 days
Staff Related Shop Approval 1 0.61 days
Account Related Account Notes 1 12.07 days
Game Related Staff Application 1 36.6 days
Overall: 206 5.09 days

Character Applications:

Totals

Rejected   45
Approved   61
Total:   106

Reviewers

Taijan 35
Xalle 24
Leela 21
Nyr 9
Calavera 6
Italis 6
Hishn 3
Rathustra 1
Natious 1

275 Unique Logins

110 New Accounts Created