Weekly Update for week of September 26 to October 3, 2011

Typos / Bugs / Ideas:

Submitters:

  • Defunct (1)

Resolvers:

  • Tzurahro (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr31
Calavera26
Maeve18
Talia13
Anaiah13
Welda10
Adhira8
Tzurahro8
Fomalhaut8
Rathustra7

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 42 4.21 days
Clan Related Question/Request 23 2.18 days
Clan Related Role Application 14 6.23 days
Clan Related Join a Clan Forum 14 1.82 days
Character Related Storage 8 0.36 days
Game Related Question 8 1.41 days
Clan Related Leave a Clan Forum 8 0.11 days
Account Related Account Notes 7 15.04 days
Clan Related Item Orders 5 1.16 days
Game Related Player Kudos 5 0.81 days
Character Related Reimbursement 5 0.12 days
Game Related Staff Kudos 3 1.29 days
Character Related Description Change 2 1.08 days
Staff Related Object Approval 2 7.26 days
Game Related Game Bug 2 0.33 days
Game Related Player Complaint 2 0.97 days
Web Site Bug / Typo / Idea 2 3.65 days
Clan Related Clan Documentation Request 1 0.47 days
Staff Related PC Death 1 5.72 days
Character Related Resurrection 1 0.43 days
Game Related Staff Complaint 1 7 days
Character Related Special Application 1 0.51 days
Character Related Skill Change 1 4.85 days
Staff Related NPC Approval 1 9.28 days
Character Related Stat Change 1 0.16 days
Overall: 160 3.25 days

Character Applications:

Totals

Rejected   4
Approved   45
Total:   49

Reviewers

Tzurahro 12
Anaiah 10
Fomalhaut 10
Calavera 9
Talia 5
Nyr 1
Lacustre 1
Welda 1

264 Unique Logins

22 New Accounts Created