Weekly Update for week of September 24 to October 1, 2012

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Calavera30
Natious27
Rathustra21
Adhira16
Nyr14
Eurynomos11
Welda10
Hishn6
Aernis4
Orsus4

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 54 4.81 days
Clan Related Question/Request 15 3.9 days
Clan Related Leave a Clan Forum 11 0.04 days
Game Related Question 10 9.26 days
Clan Related Join a Clan Forum 10 0.09 days
Account Related Account Notes 8 24.48 days
Character Related Storage 7 1.03 days
Character Related Ext.Subguild/Skill Bump Spec. App. 6 6.02 days
Clan Related Item Orders 3 1.63 days
Character Related Description Change 3 19.51 days
Character Related Customcraft Submission 2 15.39 days
Staff Related Object Approval 2 4.56 days
Clan Related Role Application 2 6.8 days
Game Related Game Bug 2 0.47 days
Character Related Special Application 2 28.96 days
General Discussion Board Complaint or Appeal 2 2.52 days
Clan Related Clan Documentation Request 1 0 days
Game Related Staff Kudos 1 1.2 days
Staff Related Room Approval 1 8.68 days
Game Related Player Complaint 1 5.71 days
Game Related Staff Complaint 1 19.47 days
Character Related Skill Change 1 5.05 days
Character Related Reimbursement 1 4.97 days
Character Related Stat Change 1 0.62 days
Staff Related Crafting Approval 1 4.48 days
Staff Related Shop Approval 1 0.45 days
Overall: 149 5.89 days

Character Applications:

Totals

Approved   30
Rejected   5
Total:   35

Reviewers

Natious 14
Calavera 11
Italis 4
Orsus 2
Welda 1
Hishn 1
Rathustra 1
Nyr 1

237 Unique Logins

27 New Accounts Created