Weekly Update for week of October 4 to October 11, 2010

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Talia52
Adhira27
Rathustra23
Nyr22
Rahmi15
Anaiah15
Senga14
Uruz13
Thistle12
Oryx6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 57 1.56 days
Clan Related Question/Request 35 2.94 days
Clan Related Join a Clan Forum 16 0.2 days
Account Related Account Notes 14 13.81 days
Clan Related Role Application 13 6.08 days
Character Related Storage 13 0.82 days
Game Related Question 12 3.56 days
Character Related Reimbursement 10 0.81 days
Clan Related Leave a Clan Forum 8 0.07 days
Character Related Special Application 8 16.06 days
Clan Related Item Orders 7 2 days
Game Related Player Kudos 7 0.33 days
Web Site Bug / Typo / Idea 4 4.23 days
Game Related Staff Kudos 3 0.59 days
General Discussion Board Suggestion or Idea 3 0.93 days
Game Related Staff Application 2 10.93 days
Staff Related Object Approval 1 19.61 days
Character Related Description Change 1 0.23 days
Staff Related PC Death 1 5.03 days
Clan Related Clan Documentation Request 1 0.04 days
Character Related Ext.Subguild/Skill Bump Spec. App. 1 2.5 days
Game Related Player Complaint 1 15.54 days
Staff Related Crafting Approval 1 34.64 days
Staff Related Room Approval 1 18.39 days
Overall: 220 3.7 days

Character Applications:

Totals

Rejected   6
Approved   59
Total:   65

Reviewers

Talia 33
Anaiah 20
Oleupata 5
Rathustra 5
Niamh 1
Rahmi 1

259 Unique Logins

27 New Accounts Created