Weekly Update for week of October 3 to October 10, 2011

Typos / Bugs / Ideas:

Submitters:

  • Lizzie (1)
  • Mangler (1)
  • Nelena (1)
  • Parrak (1)
  • Ponycorns (1)
  • Rakeart (1)
  • Rhyden (1)
  • Sauroa (1)
  • Shaver (1)
  • Tindalos (1)

Resolvers:

  • Welda (5)
  • Maeve (5)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr45
Calavera39
Talia33
Welda21
Maeve20
Lacustre8
Rathustra6
Adhira3
Rahmi3
Nechomacus2

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 52 4.28 days
Clan Related Question/Request 29 7.64 days
Clan Related Join a Clan Forum 21 0.54 days
Clan Related Item Orders 10 1.59 days
Character Related Reimbursement 9 1.42 days
Clan Related Leave a Clan Forum 7 0.02 days
Clan Related Role Application 7 5.67 days
Game Related Player Kudos 6 2.42 days
Game Related Staff Kudos 6 0.2 days
Character Related Storage 5 0.35 days
Game Related Question 5 1.79 days
Staff Related Object Approval 4 0.87 days
Staff Related Crafting Approval 4 1.12 days
Character Related Resurrection 3 3.15 days
Clan Related Clan Documentation Request 3 1.09 days
Account Related Account Notes 2 26.46 days
General Discussion Board Complaint or Appeal 2 0.21 days
Character Related Special Application 2 15.55 days
Web Site Bug / Typo / Idea 1 0.01 days
Staff Related Room Approval 1 1.06 days
Character Related Customcraft Submission 1 18.21 days
Game Related Player Complaint 1 0.53 days
Character Related Skill Change 1 3.51 days
Game Related Game Bug 1 5.62 days
Staff Related NPC Approval 1 0.01 days
Overall: 184 3.66 days

Character Applications:

Totals

Rejected   7
Approved   69
Total:   76

Reviewers

Calavera 31
Talia 24
Tzurahro 12
Rahmi 5
Nyr 3
Lacustre 1

270 Unique Logins

29 New Accounts Created