Weekly Update for week of September 30 to October 7, 2013

Typos / Bugs / Ideas:

Submitters:

  • Bushranger (1)
  • Dresan (1)

Resolvers:

  • Nathvaan (1)
  • Italis (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Xalle26
Taijan20
Rathustra17
Natious15
Nyr14
Welda14
Maeve12
Leela9
Italis6
Hishn5

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 58 5.78 days
Clan Related Question/Request 16 4.34 days
Clan Related Join a Clan Forum 13 0.24 days
Clan Related Item Orders 10 4.58 days
Clan Related Leave a Clan Forum 8 0.14 days
Character Related Reimbursement 7 0.39 days
Character Related Ext.Subguild/Skill Bump Spec. App. 5 4.2 days
Character Related Customcraft Submission 4 45.31 days
Character Related Storage 4 1.26 days
Clan Related Role Application 4 4.94 days
Game Related Player Complaint 3 16.5 days
Game Related Question 3 4.55 days
Staff Related Object Approval 3 9.08 days
General Discussion Board Complaint or Appeal 2 0.26 days
Game Related Staff Complaint 2 14.03 days
Staff Related Crafting Approval 2 13.16 days
Character Related Description Change 2 6.39 days
Clan Related Clan Documentation Request 2 0.19 days
Game Related Game Bug 2 10.36 days
General Discussion Board Suggestion or Idea 1 6.03 days
Web Site Bug / Typo / Idea 1 2.24 days
Overall: 152 5.74 days

Character Applications:

Totals

Rejected   22
Approved   41
Total:   63

Reviewers

Xalle 29
Taijan 17
Leela 11
Morgenes 3
Calavera 1
Nyr 1
Italis 1

272 Unique Logins

78 New Accounts Created