Weekly Update for week of October 3 to October 10, 2016

News:

  • Updated clothing help file with details from the old docs

Typos / Bugs / Ideas:

Submitters:

  • Cutthroat (2)
  • Lizzie (1)

Resolvers:

  • Nergal (2)
  • Akariel (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Ath29
Nergal26
Cayuga15
Seidhr13
Xalle12
Tleilax11
Brokkr8
Aromit8
Fehu8
Wystan6

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Character Report 27 7.1 days
Clan Related Question/Request 19 5.87 days
Staff Related Crafting Approval 12 5.94 days
Staff Related Object Approval 12 5.86 days
Clan Related Character Report - Leader 11 11.15 days
Game Related Question 11 5.21 days
Clan Related Join a Clan Forum 11 0.28 days
Character Related Storage 9 0.43 days
Game Related Game Bug 6 14.57 days
Character Related Customcraft Submission 5 27.18 days
Clan Related Role Application 4 2 days
Clan Related Leave a Clan Forum 4 1.57 days
Character Related Ext.Subguild/Skill Bump Spec. App. 4 6.07 days
Game Related Player Kudos 4 0.21 days
Character Related Reimbursement 3 1.35 days
Clan Related Item Orders 3 3.86 days
Game Related Player Complaint 2 14.19 days
Account Related Karma Review 2 33.38 days
Character Related Resurrection 2 0.07 days
Game Related Staff Application 2 11.72 days
Account Related Account Notes 1 0.04 days
Staff Related NPC Approval 1 1.87 days
Character Related Special Application 1 59.93 days
Web Site Bug / Typo / Idea 1 9.53 days
Game Related Staff Kudos 1 0.14 days
General Discussion Board Complaint or Appeal 1 188.84 days
Overall: 159 8.11 days

Character Applications:

Totals

Rejected   28
Approved   36
Total:   64

Reviewers

Fehu 24
Cayuga 16
Aromit 9
Wystan 5
Vilya 3
Tleilax 2
Nergal 2
Conqui 2
Akariel 1

214 Unique Logins

65 New Accounts Created