Weekly Update for week of October 12 to October 19, 2009

Typos / Bugs / Ideas:

Submitters:

  • (1)
  • Calypso (1)

Resolvers:

  • Nyr (1)
  • Olgaris (1)

Request Statistics:

Top 10 Resolvers

Staff # Resolved
Nyr43
Oleupata26
Adhira7
Vanth7
Olgaris4
Myrdryn4
Uruz4
Shalooonsh3
Senga2
Tzurahro1

Request Type Distribution

Category Type # Resolved Avg. Turnaround
Clan Related Join a Clan Forum 24 0.63 days
Character Related Storage 17 0.64 days
Clan Related Leave a Clan Forum 14 0.4 days
Game Related Question 13 1.28 days
Account Related Account Notes 9 2.36 days
Game Related Player Kudos 6 8.93 days
Character Related Description Change 3 11.22 days
Game Related Staff Kudos 3 0.26 days
Staff Related Javascript Approval 3 15.75 days
Character Related Skill Change 2 6.73 days
Web Site Bug / Typo / Idea 2 8.86 days
Character Related Resurrection 2 5.93 days
Staff Related Crafting Approval 2 9.92 days
Character Related Reimbursement 1 2.06 days
Game Related Player Complaint 1 0.01 days
General Discussion Board Complaint or Appeal 1 0.14 days
Character Related Special Application 1 11.17 days
Staff Related Object Approval 1 2.69 days
Staff Related Shop Approval 1 1.79 days
Overall: 106 2.69 days

Character Applications:

Totals

Approved   76
Rejected   12
Total:   88

Reviewers

Oleupata 41
Shalooonsh 17
Shabago 5
Niamh 5
Olgaris 5
Nyr 4
Vanth 3
Tzurahro 3
Qetesh 2
Senga 2
Uruz 1

20 New Accounts Created